Brand Strategy

Brand
Strategy

Identities created on strategic foundations work across
diverse audiences and cultures to build brand awareness
and understanding.

Identities created on strategic
foundations work across
diverse audiences and cultures to
build brand awareness
and understanding.

Intelligent strategies that speak
to today’s consumer

Intelligent strategies
that speak to today’s
consumer

A brand strategy should be built on a vision emerging from a company's values while
reflecting a deep understanding of their customer's needs and perceptions. A strong
strategic foundation provides the 'rulebook' that guarantees the brand could be
managed after the project's completion.

A brand strategy should be built on a
vision emerging from a company's
values while reflecting a deep
understanding of their customer's
needs and perceptions. A strong
strategic foundation provides the
'rulebook' that guarantees the brand
could be managed after the project's
completion.

The power of loyalty

A strategy's main goal? Creating the company’s most powerful strategic
advantage: customer loyalty. Not sure yet? Here are some stats:


A game of sales

An Altfeld study shows that the probability of selling to an existing customer is 60-70%, whilst the probability of selling to a new customer is between 1-20%.


Brand longevity

An InMoment study shows that 77% of consumers say they stayed loyal to specific brands for 10 years or more. People tend to love brands that provide high-quality products and services, and in return, they often go out of their way to buy from them.


The 80/20 principle

A Forbes study showed that 80% of your profits come from just 20% of your customers, according to Vilfredo Pareto’s 80/20 principle. By strategically studying the top 20% of your customers, we can focus on attracting similar people and increase your future profits.

Taking it step-by-step

Internal Branding

Target Audience Personas

Competitive Audit

Positioning Strategy

Brand Character & Voice

Communication Strategy

Storytelling Framework

Tagline, Elevator Pitch & Hook

Channels & Touchpoints Mapping

Internal Branding

Knowing where you are is important. Knowing where you want to be is even more so. We'll make sure to answer your what, who, and why questions as well as build a clearer picture of where the company aspires to be upon achieving its mission.

Target Audience Personas

Audience Personas are a fictional representation of your audience that are built on shared circumstances and characteristics.

Built around your customers' buying decision, the personas reveal insight into your buyer's expectations and concerns as they decide whether to do business with you, choose your competitor, or simply opt to do nothing at all. We have the tools to develop them from the ground up.

Competitive Audit

Before any visual branding discussions can start it is vital to validate the position of your product/service in the market. Simply put, a competitive audit examines the competition’s brands, key messages, and identities in the marketplace, from logos and taglines to ads and websites.

Our experience and analytical view will help you identify market vulnerabilities that we can act upon later.

Positioning Strategy

Everything your brand does comes from the audience you identify with and the position that you take to best attract and serve that audience. The goal of Brand Positioning is quite simple. To get your audience to remember your brand based on the one thing you want to be known for.

We'll make sure that idea is based on the one thing that you do better than any of your competitors

Brand Character & Voice

Brands today have to learn to speak to their customers, not at their customers. This requires them to be more human, and part of being human is a personality. We want your audience to feel something for your brand as if it were alive. Your Brand Voice describes how your brand talks with your audience and thus influences how they perceive your messaging.

We can help you define both, thus shaping that inanimate person everyone will want to know — your brand.

Communication Strategy

Your Communication Strategy is about what you want your audience to understand about your brand. Just as important as what you express is how you express it.

Yet building a single overarching message and repeating it over and over again doesn't work. You need to strip it into bite-sized segments that you'll strategically place into each touchpoint you're going to use. We'll develop your Core message and guide you on how to make the most of it.

Storytelling Framework

Even if you have the best product in the marketplace, you'll lose to an inferior product if your competitor’s offer is communicated more clearly.

A story is a sense-making device. It identifies a necessary ambition, defines challenges that keep us from achieving that ambition, and provides a plan to help us conquer those challenges. When you define a story that relates to your brand, you create a map customers can follow to engage your products and services. We have the perfect framework to allow you to do just that.

Tagline, Elevator Pitch & Hook

Nowadays attention spans are getting shorter while competition is getting more diversified. If your tagline is designed to anchor in your audience's mind, it will lead them back to the brand experiences within their memory. An elevator pitch can also be a handy tool to successfully getting a point across.

We can help you develop them all, making sure we land the anchor that builds your brand in the mind of your audience.

Channels & Touchpoints Mapping

Before we can align our touchpoints, we have to define the communication channels that your target is most likely to come in contact with. Afterward, we will use a graphical exercise that will help position our touchpoints in relation to where the clients that have experienced them are on their way to brand loyalty.

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Taking it
step-by-step

Defining your vision, core purpose & mission

Knowing where you are is important. Knowing where you want to be is even more so. We'll make sure to answer your what, who, and why questions as well as build a clearer picture of where the company aspires to be upon achieving its mission.

Brand attributes

Brand attributes are similar to those core values that allow us to consistently recognize the identity of an individual, or in this case, the essence of your brand- that inanimate person everyone will want to know. We will reveal its physical and personality traits and develop them through images or actions.

Value proposition

Value propositions refer to the "big picture." They tell prospects why they should do business with you rather than your competitors, and reflect your brand promise along with benefits that are better than those found with your competitors offered to multiple market segments.

Differentiation

Differentiation is the art of standing out from the competition. But traditional differentiation is a bad performer in today's market. Radical differentiation, however, is the new goal, being about finding a whole new market space you can own and defend. After all, you can’t be a leader by following the leader.

Target user profiles

It's a new reality that power has shifted from companies to customers. We will define your target audience and create some suitable personas that have a strong possibility of joining your brand’s tribe in the future through a technique called "Multiply & Conquer".

Positioning

Brand positioning is defined as “the act of designing the company’s offering and image to occupy a distinctive place in the mind of the target market”. We'll develop your positioning statement - a brief articulation of the target, brand, business category, point of difference, and reason to believe.

Communication channels

Before we can align our touchpoints, we have to define what you’re selling and how you’re going to sell it. Your message must be delivered in a channel that the target is most likely to come in contact with. Also, remember customers want to communicate with you, NOT just on a phone, not just via chatbot, but also through Instagram, Facebook, Twitter, and beyond.

Mapping touchpoints

Customers experience your brand at specific touchpoints. These help keep the brand cohesive across all media while expressing its personality. We will use a graphical exercise that will help position our touchpoints in relation to where the clients that have experienced them are on their way to brand loyalty.

Check out our other capability areas

Check out our other capability areas

Quixote & Kids:
A fresh educational concept within a teaching environment infused with Latin-American culture.

Quixote & Kids:
A fresh educational concept within a teaching environment infused with Latin-American culture.